After I informed my husband of the whole escapade, he insisted on driving to Sewing Machine Factory Outlet to retrieve my deposit. He would not let me go into the store, I was too emotional, he wanted to handle the situation in a calm, level-headed manner.
Terrie was there, she did not want to give him my deposit back and promised that the machine would be there the following day. He told her that she had kept our money long enough and that we no longer wanted to do business with her. According to dh, her hands were shaking and so they should!! She could have ordered my machine at any time but she didn’t, she continued to lie to me at every turn. She also continued to blame Janome Canada! How can she blame the company for failing to order a machine for me???
Back in the car I phoned a Bernina dealer about the Bernette 340 Deco. They wanted a 50% deposit on the machine and needless to say dh refused. Another lost sale.
I phoned a Brother dealer on Queen Street West and asked him for his best price on the Brother 780, $999.99 and in stock. We’re going to pick up after work today.
If you’re interested in purchasing a Brother sewing machine in Toronto, please visit World Sewing Centre or call (416) 703-1026 and ask for Lawrence. They’re located at 511 Queen St West, Toronto, ON M5V 2B4 and a registered Brother dealer.